Q1 Where are you located?

We are based in Karachi. 

Q2 What are the delivery charges?  

Delivery charges are Rs.200 all over Pakistan.

Q3 Do you have your products in stores?

We work online all over Pakistan. All stores are yet to be made available. 

Q4 Who can I contact about PR packages, charitable donations, special event sponsorships, and featuring Zaru Organic in publications?

Feel free to contact our Public Relations department (Email Required)

Q5 What is your policy on animal testing? 

We are 100% against testing skincare or Haircare on animals and will NEVER ever allow it for any of our products.

Q6 Where are your products manufactured?

Our products are formulated and packaged at our manufacturing facility in Karachi, Pakistan.

Q7 What to do if I am unsatisfied with my Zaru Organic Purchase?

If you have received a faulty, damaged, or defective product, you can contact us at --------------, and our customer service representative will facilitate you in the best way possible. Please make sure to contact our team within 24 hours after you have received your order. Any complaints made after 24 hours will not be facilitated.

Q8 How long will my order take to be delivered?

Our delivery times nationwide are 3-5 working days after your order has been confirmed. Orders within Karachi can arrive within 1-2 working days after your order has been confirmed.